Customer Journeys
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Bookings & Reservations

A completely online experience that will fill up your parking lot

Use the tabs to see how the customer journey works for the different access methods available to this customer

Customer books spot using MYSPOT booking system

Customers prepay, booking confirmation sent via SMS & email

Number plate is scanned on arrival and access granted to the car park

Number Plate is scanned on exit, if the customer stays longer than their booking the additional parking fee will be charged to their bank card

Customer books spot using MYSPOT booking system

Booking confirmation is sent via SMS and email

Customer scans their QR Code or enters their PIN at the entry terminal and is granted access to the carpark.

Customer scans QR Code or enters PIN at exit terminal, if the customer stays longer than their booking the additional parking fee will be charged to their bank card